What are the benefits of digital transformation in government?
Digital transformation in government enhances efficiency, improves citizen engagement, and streamlines services.
Can you give me some specific examples of these benefits?
Sure! For instance, online portals allow citizens to access services 24/7, reducing wait times and improving satisfaction.
How does it impact government transparency?
It increases transparency by making data more accessible to the public, allowing for better accountability and trust.
What challenges do governments face in this transformation?
Challenges include budget constraints, resistance to change, and the need for upskilling employees.
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