What are the best practices for cart recovery?
An example of an AI chatbot conversation about effective strategies for recovering abandoned shopping carts.
What are the best practices for cart recovery?
To recover abandoned carts, consider sending follow-up emails, offering discounts, and simplifying the checkout process.
How soon should I send a follow-up email after cart abandonment?
It's best to send the first follow-up email within an hour of abandonment, and then a second reminder 24 hours later.
What kind of discounts work best for cart recovery?
Percentage discounts, free shipping, or a small gift with purchase can be very effective in enticing customers to complete their purchase.
Should I personalize the recovery emails?
Yes, personalizing emails with the customer's name and items left in the cart can significantly increase engagement and recovery rates.
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