What are the best practices for chatbot branching?
An example of an AI chatbot conversation about best practices for effective chatbot branching.
What are the best practices for chatbot branching?
The best practices for chatbot branching include defining clear user intents, using simple language, and providing quick options.
Can you give me an example of effective branching?
Sure! For instance, if a user asks about product support, you can branch into categories like 'Technical Issues' or 'Billing Questions'.
How do I ensure users don't get lost in the conversation?
You can implement a 'back' option and summarize previous choices to help users navigate easily.
What tools can I use to create a branching chatbot?
Popular tools include Dialogflow, Chatfuel, and ManyChat, which offer user-friendly interfaces for branching.
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