How can I provide evidence for my billing dispute?
An example of an AI chatbot conversation about billing dispute evidence.
How can I provide evidence for my billing dispute?
You can provide evidence by submitting documents like invoices, receipts, or any correspondence related to the billing.
What types of documents are considered valid evidence?
Valid evidence includes invoices, payment confirmations, emails regarding the dispute, and any relevant account statements.
Is there a specific format I need to follow for these documents?
It's best to submit documents in PDF format, but JPEG or PNG images are also acceptable. Just ensure they are clear and legible.
How long will it take to resolve my dispute once I submit the evidence?
Typically, it takes about 5-10 business days to review the evidence and provide a resolution.
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