How do I dispute a charge on my bill?
An example of an AI chatbot conversation about the billing dispute process.
How do I dispute a charge on my bill?
To dispute a charge, please provide the details of the charge and the reason for your dispute.
The charge is for $50, and I didn't authorize it.
Thank you for the information. I will need your account number and any supporting documents to proceed.
My account number is 123456. I don't have any documents.
No problem! I can still help you. I will escalate this issue to our billing department for further review.
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