How can I build empathy during a conflict?
An example of an AI chatbot conversation about building empathy in conflict situations.
How can I build empathy during a conflict?
Building empathy in conflict involves active listening, understanding perspectives, and validating feelings. Can you share more about the conflict?
It's a disagreement with a colleague over project priorities.
Try to listen to their concerns without interrupting. Acknowledge their feelings and express your own perspective calmly.
What if they don't seem to listen to me?
If they aren't listening, you might need to ask open-ended questions to encourage dialogue. For example, 'Can you help me understand your viewpoint better?'
That makes sense. How can I follow up after the conversation?
Following up with a summary of what you discussed and expressing appreciation for their input can reinforce understanding and empathy.
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