Can I charge a cancellation fee?
An example of an AI chatbot conversation about cancellation fees and policies.
Can I charge a cancellation fee if someone cancels their appointment?
Yes, you can charge a cancellation fee, but it should be clearly stated in your cancellation policy.
What should I include in my cancellation policy?
Your cancellation policy should include the fee amount, the notice period required, and any exceptions.
Is there a standard percentage for cancellation fees?
Cancellation fees typically range from 20% to 50% of the service cost, depending on your industry.
How can I communicate this policy to my clients?
You can communicate your policy through your website, confirmation emails, and during the booking process.
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