What is a cancellation policy?
An example of an AI chatbot conversation about cancellation policies and their importance.
What is a cancellation policy?
A cancellation policy outlines the terms under which a customer can cancel a service or reservation. It specifies any fees or deadlines.
Why is it important to have a cancellation policy?
Having a cancellation policy protects businesses from lost revenue and helps manage customer expectations.
Can you give me an example of a typical cancellation policy?
Sure! A typical cancellation policy might state that cancellations must be made 24 hours in advance for a full refund.
What happens if I cancel after the deadline?
If you cancel after the deadline, you may incur a cancellation fee or forfeit your deposit, depending on the policy.
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