What are some notable case studies of product defects?
An example of an AI chatbot conversation about case studies of product defects.
What are some notable case studies of product defects?
One famous case is the Ford Pinto, which had a design flaw that made it prone to explosions in rear-end collisions.
What were the consequences of the Pinto's defects?
The Pinto's defects led to numerous accidents, lawsuits, and a significant loss of consumer trust for Ford.
Are there any recent examples of product defects?
Yes, the Samsung Galaxy Note 7 had battery issues that caused devices to catch fire, leading to a recall.
How do companies typically handle product defects?
Companies usually conduct recalls, offer refunds, and improve quality control to prevent future defects.
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