What are some case studies on timeouts in AI chatbots?
Timeouts in AI chatbots refer to the period after which a session is considered inactive. Here are a few case studies:
Can you give me an example of a specific case study?
Sure! One case study involved a customer service chatbot that implemented a 30-second timeout. This reduced user frustration and improved response times.
What were the results of that case study?
The results showed a 20% increase in user satisfaction and a 15% decrease in session abandonment rates.
Are there any best practices for implementing timeouts?
Yes, best practices include setting appropriate timeout durations, providing user notifications before timeout, and allowing users to easily resume their sessions.
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