How can AI chatbots improve customer experience?
AI chatbots can provide 24/7 support, personalized interactions, and quick responses to customer inquiries.
Can you give me an example of how a chatbot handles a customer complaint?
Sure! A chatbot can acknowledge the complaint, gather details, and escalate it to a human agent if needed.
What are the benefits of using chatbots over human agents?
Chatbots can handle multiple inquiries simultaneously, reduce wait times, and lower operational costs.
Are there any limitations to using chatbots?
Yes, chatbots may struggle with complex queries and lack the empathy that human agents provide.
How do I implement a chatbot for my business?
You can start by defining your goals, choosing a platform, and training the chatbot with relevant data.
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