What is non-verbal communication?
Non-verbal communication refers to the transmission of messages or signals without the use of words. It includes body language, facial expressions, gestures, posture, and eye contact.
Can you give me some examples of non-verbal cues?
Sure! Examples include a smile indicating friendliness, crossed arms suggesting defensiveness, or maintaining eye contact to show interest.
How important is non-verbal communication in conversations?
It's extremely important! Non-verbal cues can reinforce or contradict verbal messages, and they often convey emotions and attitudes more effectively.
What are some common mistakes people make with non-verbal communication?
Common mistakes include misreading cues, using inappropriate gestures, or failing to match verbal and non-verbal messages, which can lead to misunderstandings.
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