What are some common mistakes people make when collecting testimonials?
An example of an AI chatbot conversation about common mistakes in collecting testimonials.
What are some common mistakes people make when collecting testimonials?
Some common mistakes include not asking for permission, collecting vague feedback, and failing to follow up.
Can you elaborate on why vague feedback is a problem?
Vague feedback lacks specificity, making it hard to understand the true value of your product or service.
How can I ensure I get more specific testimonials?
You can ask targeted questions that guide the respondent to share specific experiences and outcomes.
What are some examples of targeted questions I could ask?
Examples include: 'What specific problem did our product solve for you?' or 'How has your experience changed since using our service?'
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