What are common mistakes to avoid in complaint letters?
Some common mistakes include being overly emotional, not stating the facts clearly, and failing to provide contact information.
Can you give me examples of how to phrase my complaint more effectively?
Sure! Instead of saying 'I'm really upset about this,' try 'I am disappointed with the service I received on [date].' This is more factual.
What should I include in the closing of my complaint letter?
In the closing, include a polite request for a response and your contact information. For example, 'I look forward to your prompt response.'
How long should I wait for a response before following up?
It's generally good to wait about 1-2 weeks before following up, depending on the urgency of your complaint.
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