What are some common mistakes in performance measurement?
Some common mistakes include focusing on the wrong metrics, not aligning metrics with goals, and ignoring qualitative data.
Can you explain why focusing on the wrong metrics is a mistake?
Focusing on the wrong metrics can lead to misguided decisions, as it may not reflect the true performance or impact.
What are some examples of wrong metrics?
Examples include measuring activity instead of outcomes, like counting hours worked instead of results achieved.
How can I ensure my performance metrics are aligned with my goals?
Start by clearly defining your goals, then select metrics that directly measure progress towards those goals.
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