What are the different communication patterns in AI chatbots?
An example of an AI chatbot conversation about comparing communication patterns in AI chatbots.
What are the different communication patterns in AI chatbots?
AI chatbots typically use three main communication patterns: rule-based, retrieval-based, and generative.
Can you explain the rule-based communication pattern?
Sure! Rule-based chatbots follow predefined rules and scripts to respond to user inputs, making them predictable.
How does retrieval-based differ from generative?
Retrieval-based chatbots select responses from a set of predefined responses, while generative chatbots create responses on the fly.
Which pattern is the most effective for customer service?
It depends on the complexity of the queries. Retrieval-based is often effective for FAQs, while generative can handle more complex interactions.
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