What are the compliance standards for CRM systems?
Compliance standards for CRM systems typically include GDPR, HIPAA, and CCPA, ensuring data protection and privacy.
How does GDPR affect CRM data management?
GDPR requires that personal data is processed lawfully, transparently, and for specific purposes, impacting how CRMs handle user data.
Can you give examples of CRM systems that comply with these standards?
Sure! Popular CRM systems like Salesforce, HubSpot, and Zoho have features to help comply with GDPR and other standards.
What should I look for in a compliant CRM?
Look for features like data encryption, user consent management, audit trails, and the ability to delete user data upon request.
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