What are the key features of a compliant CRM system?
An example of an AI chatbot conversation about features of compliant CRM systems.
What are the key features of a compliant CRM system?
A compliant CRM system typically includes data protection features, user consent management, and audit trails.
How does data protection work in these systems?
Data protection in compliant CRMs involves encryption, access controls, and regular security audits to safeguard user data.
What is user consent management?
User consent management ensures that customers have given explicit permission for their data to be collected and used.
Can you explain what audit trails are?
Audit trails are records that track all changes made to data, providing transparency and accountability in data handling.
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