What are my consumer rights in the UK?
An example of an AI chatbot conversation about consumer rights in the UK.
What are my consumer rights in the UK?
In the UK, you have rights under the Consumer Rights Act 2015, which protects you when buying goods and services.
What should I do if I receive a faulty product?
You can request a refund, repair, or replacement from the seller. It's best to contact them as soon as possible.
How long do I have to return a product?
You typically have 30 days to return a product for a full refund, but this can vary depending on the seller's policy.
Can I return a product if I change my mind?
Yes, many retailers offer a 'cooling-off' period, but this doesn't apply to all purchases, especially custom items.
What if the seller refuses to help?
If the seller refuses to assist, you can escalate the issue to a consumer protection agency or seek legal advice.
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