What is the return policy for online purchases?
An example of an AI chatbot conversation about consumer rights and return policies.
What is the return policy for online purchases?
Most online retailers allow returns within 30 days of purchase. Some may offer extended periods or specific conditions.
Are there any items that cannot be returned?
Yes, items like opened software, personal hygiene products, and custom-made items are often non-returnable.
What should I do if my item is damaged upon arrival?
You should contact the retailer immediately, provide photos of the damage, and request a replacement or refund.
Do I have to pay for return shipping?
It depends on the retailer's policy. Some cover return shipping costs, while others may deduct it from your refund.
Can I return an item after the return window has closed?
Generally, returns after the window are not accepted, but some retailers may offer exceptions or store credit.
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