What are my rights if I buy a defective product?
An example of an AI chatbot conversation about consumer rights for defective products.
What are my rights if I buy a defective product?
As a consumer, you have the right to receive products that are free from defects. If a product is defective, you can typically request a repair, replacement, or refund.
How do I know if a product is considered defective?
A product is considered defective if it does not perform as expected, has physical damage, or does not meet safety standards. If it fails to meet these criteria, it may be deemed defective.
What steps should I take if I receive a defective product?
First, contact the seller or manufacturer to report the issue. Provide evidence, such as photos or receipts, and request a resolution, like a refund or replacement.
Are there any time limits for returning defective products?
Yes, most retailers have a return policy that specifies a time frame for returns, often ranging from 30 to 90 days. Check the policy for specific details.
What if the seller refuses to help me?
If the seller refuses to assist, you can escalate the issue by contacting consumer protection agencies or seeking legal advice.
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