What factors influence customer behavior?
Customer behavior is influenced by various factors including psychological, social, cultural, and personal aspects.
Can you explain how social media impacts customer decisions?
Social media affects customer decisions by shaping perceptions, providing reviews, and creating a sense of community.
What role does pricing play in customer behavior?
Pricing can significantly impact customer behavior, as it affects perceived value and purchasing decisions.
How can businesses analyze customer behavior effectively?
Businesses can analyze customer behavior through surveys, data analytics, and tracking online interactions.
What are some common mistakes businesses make regarding customer behavior?
Common mistakes include ignoring customer feedback, failing to adapt to trends, and not personalizing experiences.
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