What are the licensing options for customer engagement tools?
An example of an AI chatbot conversation about customer engagement licensing options.
What are the licensing options for customer engagement tools?
There are several licensing options available, including subscription-based, perpetual licenses, and pay-as-you-go models. Would you like to know more about a specific type?
Can you explain the subscription-based model?
Sure! The subscription-based model typically involves a monthly or annual fee that grants access to the software and its updates. It's flexible and often includes customer support.
What are the benefits of a perpetual license?
A perpetual license allows you to own the software indefinitely, which can be cost-effective in the long run. However, you may need to pay for updates and support separately.
Are there any hidden costs I should be aware of?
Yes, some hidden costs can include implementation fees, training, and additional charges for premium features or support. It's important to review the contract carefully.
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