What are my rights as a customer?

What are my rights as a customer?

As a customer, you have several rights, including the right to receive goods that are as described, of satisfactory quality, and fit for purpose.

What should I do if a product is faulty?

If a product is faulty, you should contact the seller to request a repair, replacement, or refund, depending on the situation.

Can I return a product if I change my mind?

Yes, many retailers have a return policy that allows you to return items within a certain period if you change your mind, but check their specific policy.

What if the company refuses to refund me?

If a company refuses to refund you, you can escalate the issue by contacting consumer protection agencies or seeking legal advice.

Are there any laws protecting my rights as a customer?

Yes, there are various consumer protection laws that safeguard your rights, such as the Consumer Rights Act in the UK.