What are the best customer service tools for my business?
There are several great customer service tools available, such as Zendesk, Freshdesk, and Intercom. Each offers unique features.
Can you tell me more about Zendesk?
Zendesk is a popular platform that provides ticketing systems, live chat, and customer support analytics to enhance service.
How does Freshdesk compare to Zendesk?
Freshdesk is often seen as more user-friendly and cost-effective, especially for small to medium-sized businesses.
What features should I look for in a customer service tool?
Look for features like multi-channel support, automation, reporting, and integration capabilities with other tools.
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