How do I return a damaged item?
An example of an AI chatbot conversation about returning a damaged item.
I received a damaged item in my order. What should I do?
I'm sorry to hear that! You can initiate a return by visiting our returns page and filling out the form.
Do I need to send any pictures of the damage?
Yes, please upload clear pictures of the damaged item when you fill out the return form.
How long will it take to process my return?
Once we receive your return, it typically takes 5-7 business days to process.
Will I get a full refund for the damaged item?
Yes, you will receive a full refund, including shipping costs, once the return is processed.
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