What are some effective de-escalation techniques?
An example of an AI chatbot conversation about de-escalation techniques in conflict resolution.
What are some effective de-escalation techniques?
Effective de-escalation techniques include active listening, maintaining a calm demeanor, and using open body language.
Can you explain how active listening works?
Active listening involves fully concentrating, understanding, responding, and remembering what the other person is saying.
What should I avoid doing during a conflict?
Avoid raising your voice, using aggressive body language, or interrupting the other person, as these can escalate the situation.
How can I practice these techniques?
You can practice by role-playing scenarios with friends or family, focusing on your tone and body language.
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