How can I handle conflicts in peer support groups?
An example of an AI chatbot conversation about resolving conflicts in peer support settings.
How can I handle conflicts in peer support groups?
It's important to approach conflicts with empathy. Start by listening to all parties involved.
What if one person refuses to communicate?
In that case, try to create a safe space for them to express their feelings. Sometimes, private conversations can help.
Should I involve a mediator?
If the conflict escalates, involving a neutral mediator can be beneficial to facilitate communication.
What are some techniques to prevent conflicts?
Establishing clear guidelines and encouraging open communication can help prevent conflicts from arising.
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