What are my rights as a digital consumer?
An example of an AI chatbot conversation about digital consumer rights.
What are my rights as a digital consumer?
As a digital consumer, you have rights that protect you when purchasing goods or services online. These include the right to clear information, the right to cancel orders, and the right to a refund under certain conditions.
Can you explain the right to cancel orders?
Sure! The right to cancel orders typically allows you to change your mind within a specified period, usually 14 days, and receive a full refund.
Are there any exceptions to this right?
Yes, exceptions include personalized items, sealed goods that have been opened, and certain digital downloads.
What should I do if my rights are violated?
If your rights are violated, you can contact the seller for resolution, report the issue to consumer protection agencies, or seek legal advice.
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