How can I dispute my energy bill?
You can dispute your energy bill by contacting customer service or submitting a formal complaint online.
What information do I need to provide for the dispute?
You'll need your account number, a copy of the bill, and any evidence supporting your claim.
How long does the dispute process take?
Typically, the dispute process can take anywhere from a few days to a few weeks, depending on the complexity.
Will I still have to pay my bill while the dispute is ongoing?
It's best to check with your energy provider, but often, you may need to pay the undisputed portion of your bill.
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