How do chatbots handle errors during conversations?
An example of an AI chatbot conversation about error handling in chatbots.
How do chatbots handle errors during conversations?
Chatbots typically use predefined error messages or fallback responses when they encounter issues.
Can you give me an example of a fallback response?
Sure! A common fallback response might be, 'I'm sorry, I didn't quite understand that. Can you please rephrase?'.
What happens if the user keeps getting the same error?
In such cases, the chatbot may escalate the issue to a human agent or provide additional help options.
Are there ways to improve error handling in chatbots?
Yes, continuous learning from user interactions and updating the knowledge base can significantly enhance error handling.
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