What are some examples of context in chatbots?

What are some examples of context in chatbots?

Context in chatbots refers to the information that helps the bot understand the user's intent better. For example, if a user asks about the weather, the bot can use the user's location to provide a more accurate response.

Can you give me a specific example?

Sure! If a user previously asked about booking a flight, and then later asks about luggage policies, the chatbot can remember the flight context and provide relevant information about that specific airline's luggage rules.

How does the chatbot remember this context?

Chatbots use session management and data storage techniques to remember context. They can store user interactions temporarily during a session or persistently for future conversations.

What happens if the context is lost?

If the context is lost, the chatbot may provide generic responses that might not fully address the user's needs, leading to a less satisfying interaction.