What are some examples of contextual questions that AI chatbots can ask?
Contextual questions are tailored to the user's situation. For example, if a user is booking a flight, a contextual question could be, 'What is your departure city?'.
Can you give me more examples?
Sure! If a user is shopping online, a contextual question might be, 'What type of products are you interested in today?'. Another could be, 'Are you looking for anything specific?'.
How do these questions improve user experience?
They make interactions more relevant and personalized, helping users feel understood and guiding them to their goals more efficiently.
What are some best practices for creating contextual questions?
Best practices include understanding user intent, using clear language, and ensuring questions are relevant to the current conversation.
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