What are the exceptions to refund policies?
An example of an AI chatbot conversation about exceptions to refund policies.
What are the exceptions to refund policies?
Exceptions to refund policies can vary by retailer, but common ones include clearance items, personalized products, and opened software.
Are there any exceptions for defective items?
Yes, most retailers allow refunds or exchanges for defective items, even if they are outside the standard return window.
What about digital products? Can I get a refund?
Digital products often have stricter refund policies, but many companies offer refunds if the product is faulty or not as described.
How can I find the specific refund policy for a store?
You can usually find a store's refund policy on their website, often in the customer service or FAQ section.
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