What is your refund policy for gift items?
An example of an AI chatbot conversation about refund policies for gift items.
What is your refund policy for gift items?
Our refund policy for gift items allows returns within 30 days of purchase, provided the item is unused and in original packaging.
Can I get a refund if the gift was opened?
Unfortunately, we can only offer refunds for unopened gift items. Opened items may be eligible for exchange or store credit.
What if I lost the receipt?
If you don't have the receipt, we can still process a return if you can provide the order number or the gift was purchased through your account.
Are there any items that are not eligible for a refund?
Yes, certain items like personalized gifts or clearance items are not eligible for refunds. Please check our policy for details.
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