What are some examples of fallback UI in chatbots?
An example of an AI chatbot conversation about fallback UI in chatbots.
What are some examples of fallback UI in chatbots?
Fallback UI refers to the alternative responses or interfaces a chatbot uses when it doesn't understand a user's input. Examples include displaying a help menu, suggesting common questions, or providing a contact option for human support.
Can you show me a specific example of a fallback UI?
Sure! For instance, if a user types something unclear, the chatbot might respond with: 'I'm sorry, I didn't quite get that. Here are some things I can help you with: 1. Check order status 2. Update account information 3. Speak to a representative.'
How can I implement fallback UI in my chatbot?
To implement fallback UI, you can set up triggers for unrecognized inputs, and then program the bot to respond with predefined messages or options. It's also helpful to analyze user interactions to improve these responses over time.
What tools can I use to create a chatbot with fallback UI?
You can use platforms like Dialogflow, Microsoft Bot Framework, or Rasa, which offer features to easily implement fallback mechanisms.
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