How can I implement a fallback UI for my chatbot?
An example of an AI chatbot conversation about implementing a fallback UI for better user experience.
How can I implement a fallback UI for my chatbot?
Implementing a fallback UI involves creating a user interface that activates when the chatbot cannot understand a user's input. This can include options like FAQs, live chat, or a help section.
What are some best practices for designing a fallback UI?
Best practices include keeping the design simple, providing clear options, and ensuring easy navigation. It's also helpful to use friendly language to guide users.
How do I know when to trigger the fallback UI?
You can trigger the fallback UI when the chatbot fails to recognize user input after a certain number of attempts or when it receives a specific type of query.
Can I customize the fallback UI to match my brand?
Absolutely! You can customize colors, fonts, and messaging to align with your brand identity, ensuring a cohesive user experience.
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