How can I provide effective feedback during training?
Effective feedback should be specific, timely, and constructive. Can you tell me more about the training context?
I'm training new employees in customer service.
Great! Focus on highlighting strengths and areas for improvement. Use examples from their interactions.
What if they get defensive about the feedback?
Encourage a growth mindset. Frame feedback as a tool for development, and create a safe space for discussion.
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