How should I follow up after conflicts during a workshop?

I had a workshop where some participants clashed. How should I follow up with them?

It's important to address the conflicts directly. You could start by reaching out to each participant individually to understand their perspectives.

What if they don't want to talk about it?

If they are hesitant, reassure them that the goal is to improve future workshops and that their feedback is valuable.

Should I also address the group about the conflicts?

Yes, consider holding a group discussion to foster open communication and prevent future issues. Just ensure it's a safe space.

How can I create a safe space for that discussion?

Set clear ground rules for respectful communication, and encourage active listening. You might also consider using a neutral facilitator.