I'm really struggling to handle emotional conversations. Any tips?
Absolutely! It's important to stay calm and listen actively. Acknowledge the other person's feelings.
What if I feel overwhelmed during the conversation?
It's okay to take a pause. You can say something like, 'I need a moment to process this.' It shows you're engaged.
How can I express my own emotions without escalating the situation?
Use 'I' statements to express your feelings, like 'I feel upset when...' This helps to avoid blame.
Are there specific phrases I should avoid?
Yes, avoid phrases that sound accusatory or dismissive, like 'You always' or 'You never.' They can escalate tensions.
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