How do chatbots handle ambiguity in conversations?
Chatbots use various techniques like context understanding, clarification questions, and machine learning to handle ambiguity.
Can you give me an example of ambiguity in a conversation?
Sure! If a user says 'I want to book a flight,' it’s ambiguous because they might mean a specific destination or date.
What happens if the chatbot doesn't understand my request?
If the chatbot doesn't understand, it may ask clarifying questions or provide options to guide the user.
Are there limits to how well chatbots can handle ambiguity?
Yes, chatbots can struggle with highly complex or nuanced language, but ongoing improvements in AI are helping.
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