How do I define objectives in case studies?
Defining objectives in case studies involves identifying the key goals you want to achieve. What specific outcomes are you looking for?
I want to improve customer satisfaction and increase sales.
Great! You can set specific, measurable objectives like 'increase customer satisfaction scores by 20%' and 'boost sales by 15% within six months.'
How do I ensure these objectives are realistic?
To ensure your objectives are realistic, consider using the SMART criteria: Specific, Measurable, Achievable, Relevant, and Time-bound.
Can you give me an example of a SMART objective?
Sure! A SMART objective could be: 'Increase customer satisfaction ratings from 75% to 90% within the next year by implementing a new feedback system.'
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