How can I deliver negative feedback effectively?
An example of an AI chatbot conversation about delivering negative feedback effectively.
How can I deliver negative feedback effectively?
Delivering negative feedback requires a thoughtful approach. Start by being specific and focus on the behavior, not the person.
What if the person reacts defensively?
If they react defensively, try to remain calm and listen to their perspective. Acknowledge their feelings and clarify your intentions.
Should I provide suggestions for improvement?
Yes, providing constructive suggestions can help the person understand how to improve and feel supported.
How do I ensure the conversation remains positive?
To keep it positive, balance the feedback with recognition of their strengths and express your belief in their ability to improve.
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