How can I handle defensive reactions in conversations?
An example of an AI chatbot conversation about handling defensive reactions in discussions.
What should I do when someone reacts defensively during a conversation?
It's important to stay calm and avoid escalating the situation. Acknowledge their feelings and ask open-ended questions.
Can you give me an example of an open-ended question?
Sure! You might ask, 'Can you help me understand your perspective on this?' This invites dialogue.
What if they still seem defensive after that?
If they remain defensive, try to validate their feelings and express your intent to understand rather than confront.
How can I improve my communication skills to avoid these situations?
Practicing active listening and empathy can greatly improve your communication skills and reduce defensive reactions.
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