How do I design a chatbot with branching logic?
An example of an AI chatbot conversation about designing chatbot branching logic.
How do I design a chatbot with branching logic?
To design a chatbot with branching logic, start by mapping out the conversation flow. What are the main user intents?
I want the chatbot to handle customer support queries. What should I include?
Include common questions like order status, returns, and product information. Each question can lead to different branches.
How do I ensure the chatbot understands user inputs correctly?
Use natural language processing (NLP) to interpret user inputs and provide relevant responses based on the branches you've created.
Can I test the branching logic before deploying the chatbot?
Yes, most chatbot platforms allow you to test the conversation flow to ensure everything works as intended before going live.
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