How do I follow up on escalation emails?

I sent an escalation email last week, but I haven't received a response. How should I follow up?

You can send a polite follow-up email. Start by referencing your previous email and express your concern about not receiving a response.

What should I include in the follow-up email?

Include a brief summary of the issue, the date of your original email, and a request for an update. Keep it concise.

Is it okay to escalate again if I still don't get a response?

Yes, if you don't receive a response after your follow-up, it's appropriate to escalate again. Just ensure to remain professional.

Can you give me a template for the follow-up email?

Sure! Here's a template: 'Subject: Follow-Up on [Issue] - [Your Name] Hi [Recipient's Name], I hope this message finds you well. I wanted to follow up on my previous email regarding [issue] sent on [date]. I would appreciate any updates you can provide. Thank you! Best, [Your Name]'