How can I handle defensive employees in my team?
An example of an AI chatbot conversation about managing defensive employees effectively.
How can I handle defensive employees in my team?
Handling defensive employees requires empathy and clear communication. Start by creating a safe space for dialogue.
What if they become aggressive when I try to talk to them?
If they become aggressive, remain calm and assertive. Set boundaries and suggest discussing the issue at a later time.
Are there specific techniques to de-escalate the situation?
Yes, techniques like active listening, validating their feelings, and using 'I' statements can help de-escalate tension.
How can I prevent defensiveness in the future?
Fostering a culture of open feedback and trust can help prevent defensiveness. Regular check-ins can also be beneficial.
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