How can I handle defensive team members effectively?

How can I handle defensive team members effectively?

It's important to approach defensive team members with empathy. Start by creating a safe space for open communication.

What if they react negatively to feedback?

In that case, try to frame your feedback positively and focus on specific behaviors rather than personal attributes.

How can I encourage them to be more open?

Encourage a culture of trust by actively listening to their concerns and validating their feelings. This can help them feel more secure.

Are there any specific techniques I can use?

Yes, techniques like using 'I' statements, asking open-ended questions, and providing constructive feedback can be very effective.