How can I improve my business communication skills?

How can I improve my business communication skills?

Improving business communication skills involves practicing active listening, being clear and concise, and adapting your style to your audience.

What are some specific techniques I can use?

You can use techniques like summarizing what others say, asking open-ended questions, and providing constructive feedback.

How important is non-verbal communication?

Non-verbal communication is crucial; it includes body language, eye contact, and tone, which can significantly impact your message.

Can you recommend any resources for further learning?

Sure! Books like 'Crucial Conversations' and 'How to Win Friends and Influence People' are great for improving communication skills.