How can I involve stakeholders in post-mortems?

How can I involve stakeholders in post-mortems?

Involving stakeholders in post-mortems is crucial for gathering diverse insights. Start by inviting them to the meeting and sharing the agenda in advance.

What specific roles should I include in the post-mortem?

Include project managers, team leads, and representatives from affected departments. Their perspectives will enrich the discussion.

How do I ensure everyone feels comfortable sharing their thoughts?

Create a safe environment by setting ground rules for respectful communication and encouraging open dialogue without blame.

What are some effective techniques to facilitate the discussion?

Techniques like round-robin sharing, anonymous feedback tools, and using a neutral facilitator can help ensure everyone participates.

Can you suggest ways to follow up after the post-mortem?

Absolutely! Send a summary of the discussion, outline action items, and schedule a follow-up meeting to track progress on improvements.